How do I request a Service or Repair?

To report an issue with your UKBifold doors or to book a service, ALL of the following must be sent by email:

  • Copy of the original UKBifold signed order including job number
  • Copy of the UKBifold warranty in name of original buyer (NOTE – not the GGFi Insurance Backed Warranty)
  • A detailed description of the exact nature of the fault
  • Photos of the issue

If any of the above are missing please be advised that resolution of your issue will be delayed

Send your email to us at care@ukbifold.co.uk, and we will endeavour to respond to all enquiries within 2 working days.