How do I request a Service or Repair?

To report an issue with your UKBifold doors or to book a service, ALL of the following must be sent by email:

  • Copy of the original UKBifold signed order including job number
  • Copy of the UKBifold warranty in name of original buyer (NOTE – not the GGFi Insurance Backed Warranty)
  • A¬†detailed description of the exact nature of the fault
  • Photos of the issue

If any of the above are missing please be advised that resolution of your issue will be delayed

Send your email to us at, and we will endeavour to respond to all enquiries within 2 working days.